Service Contracts, Repair, Preventive Maintenance, and Instrument exchange

LAB2 provide services for laboratories with chromatography systems like GC, HPLC, GC/MS, LCMS and more. We provide services on  instrumentation from any common manufacturer (Waters, Thermo Fisher, Shimadzu, and others). We also offer on demand repairs in the event of an incident, repair parts and supplies for in-house use, and preventive maintenance plans to make your laboratory a more productive facility.

Our services:

All-in service:  instrument repair and maintenance included

  • Fast response
  • All required onsite repair visits are covered
  • All instrument parts required for repair are included
  • Annual onsite preventive maintenance minimizes downtime and helps keep your system operating


Preventive Maintenance: 

  • Reduced downtime and proactive repairs
  • All field personnel use high-quality parts and supplies and follow certified procedures
  • Service includes all travel, labor, and supplies required for inspection, cleaning and calibration of your analytical system.


On demand repair: repair service when your instrument break down

  • Repair service without any contract
  • LAB2 certified field service engineers
  • Fast response (also without contract)
  • Big stock with parts (new and used)


Instrument Exchange: LAb2 will ship a fully remanufactured unit in exchange for your defective one

  • Exchanging your defective instrument for a fully functional remanufactured instrument is one of the fastest and easiest ways to get your lab up and running again when your equipment breaks down.
  • All our modules/systems are tested and delivered with warranty


Refurbishment Process:

The main goal of our refurbishment process is to offer instruments functioning like new at a fraction of the cost. How do we refurbish a used or pre-owned analytical instrument?

  • Perform a complete inspection of system
  • Refurbish to manufacturer’s standards
  • Install compatible Firmware/Software applications
  • Perform Full Product calibration and data verification
  • Provide user manuals and accessories
  • Professional cleaning to like-new condition
  • Professionally package and ship to customer worldwide
  • Professional installation is also available

Please send us your request and we will send you offer for our services

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